Today the administrators have released full details of the situation as it stands. This includes flights, accommodation, insurance, transfers, car parking & making a claim.
"We, the administrators, are very sorry for any difficulties that the failure of lowcostholidays may cause you. The following generic information is intended to help you make an informed decision on how to proceed with your travel plans and/or how to process any claims. You should have received an email confirming details which are specific to your booking and if you have not done so please check your spam/junk email folders".
Here are a few important points:
1) They will be keeping their website updated and suggest you visit the site regularly to be sure you are getting the most up to date advice on the situation.
2) The administrators have received details of your claim directly from lowcostholidays and there is therefore no need at this stage for you to separately notify us of your claim.
3) They have organised for a staffed telephone service to answer calls, where the information contained on their website will be confirmed.
UK: 03301 595 283
Overseas: +44 20 3282 8152